Portfolio Careers

Verto is on a mission to provide the best possible start to college for traditional students. We begin by making travel and experiential education a core part of every student’s first year. Our participants start college overseas in one of five Verto locations and take fully accredited in-person classes from our Academic Provider, the University of New Haven. After completing 1-3 semesters with Verto, participants seamlessly transfer to one of 40+ partner universities in the United States. Along the way, participants become more mature, empathetic global citizens who have a greater sense of purpose and direction for their lives.

At Verto, we’re creating a different model. We’re driving the costs down and acceptance rates up. We connect participants to the world and give them a chance to discover who they are before making them choose a major. We’re out to build a transformational company that makes higher education more accessible and impactful. We are backed by
First Round Capital and other top VCs.

PEOPLE OPERATIONS DEPARTMENT

Verto’s People Operations team supports our ~130 Vertoans across 6 countries and 3 continents. With a focus on supporting our people to help them deliver an exceptional experience for our students, the People Operations department is a strategic business function that focuses on putting the employee first by humanizing impersonal systems and continuously improving employee engagement, development, and retention. It’s a common misunderstanding for the goals of PeopleOps to be confused with those of Human Resources. People Ops aims to understand employees holistically as individual contributors while the traditional HR mindset views them as a resource to be calculated and managed efficiently. People Operations is about designing work so that you want to be there – present, engaged, and proud of what you do.

POSITION OVERVIEW

Reporting to the CFO, this role will ensure that Verto’s People Operations function is innovative, strategic, objective and data-centric. As the Director of People Operations you will be hands-on, and able to flex from strategic to tactical work while being a thoughtful leader who provides coaching, support, and development with key stakeholders throughout the organization. In this role, your focus areas will include US and Global People Operations, employee engagement, people data and HR technology management, HR compliance, and change management. You’ll be a trusted advisor to Verto’s Executive Leadership Team. This position supervises the People Operations Generalist.

RESPONSIBILITIES

• HR Excellence: Oversee all People Operations Functions, including onboarding/offboarding, benefit & compensation administration, payroll, performance management, PEO, and HRIS management.
• Global HR Leadership: Oversee people processes for Verto’s US Headquarters and its 5 program locations (Argentina, Czech Republic, Italy, Spain, United Kingdom). Work closely with on-site leadership to manage issues and customize processes for the unique requirements of each country’s labor laws and culture.
• Leadership Coaching: Serve as a consultative partner to leaders across the organization to build and support high-performing teams.
• Performance Management: Execute and continually evaluate and improve upon established performance management programs. Provide coaching and support to managers in talent development efforts.
• Culture and Engagement: Champion the company's culture and values, driving initiatives to enhance employee engagement, diversity, equity, and inclusion.
• Employee Relations: Act as a dedicated advocate to the Executive team leadership, offering guidance on HR matters, conflict resolution, and employee engagement. Handle escalated employee cases. Foster a positive work environment and promote open communication, transparency, accountability and transparency.
• Benefits and Compensation: Oversee Verto’s employee benefits programs and compensation structures. Review and recommend improvements to total rewards packages to attract and retain top talent. Manage compensation cycle in alignment with performance management program & budgeting.
• Policies and Compliance: Establish and maintain HR policies and procedures in compliance with country, state, and local regulations. Stay updated on labor laws and ensure the company's practices are in line with legal requirements.
• HR Data & Metrics: Own and execute the data collection through employee surveys, interviews, and additional feedback. Analyze data and offer insight into company and team-specific programs and policies and recommend solutions to achieve team goals and objectives
• Talent Acquisition: Oversee the recruitment process for key roles including creating hiring plans, conducting interviews to ensure candidate alignment with company values, collaborating with hiring managers, and ultimately fostering a stellar candidate experience.
• Business Partner: Act as a strategic business partner to functional leadership. Oversee, facilitate, and deliver high-quality, responsive, and partnership-focused services to our internal customers.

WHO WE’RE LOOKING FOR

• Strategic Thinker: You can plot the chess moves a year ahead of time and develop a credible plan to deliver amazing value to our students.
• Influential communicator: You are a thoughtful communicator who can sell ideas, gather resources, and rally stakeholders.
• Strong Executor: You value getting things done and hitting deadlines. You have a track record of delivering under pressure.
• Humble Collaborator: You bring kindness and empathy to your working relationships and put the team’s success before your own.
• Mission-Driven: You deeply believe that education has the power to transform lives and you want to give more young people a chance to thrive.

Requirements and Qualifications

• Bachelor's degree in Business, with a concentration in Human Resources, Finance, Project Management, or an equivalent area of study. Master’s degree preferred.
• Experience in leading People Operations / Human Resources for an organization, with a demonstrated history of supporting executive leadership and business goals.
• Knowledge of labor law in the United States, (knowledge of international labor law in our program locations preferred).
• Experience working in a distributed environment across multiple cultures.
• Excellent verbal and written communication skills; the ability to provide verbal and written information, with clear instructions as to the processes.
• Self-motivated and self-directed; ability to work independently
• Incredible attention to detail
• Excellent problem-solving skills; ability to investigate and analyze information and draw conclusions.
• Experience managing HRIS systems (BambooHR Preferred)
• Experience managing relationships with a PEO (Sequoia One preferred)

At Verto Education we value voices of all backgrounds and experiences. We know that creating a diverse environment takes dedication and intentional hiring practices. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

Compensation includes:

• 100% remote first organization
• Unlimited vacation and sick time
• Full medical, dental, vision & life insurance
• Fully funded Short and Long-Term Disability
• Paid Parental & Maternity Leave
• Stock Equity for every employee
• 401K

Equal Opportunity Employer

Verto Education is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.