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Concierge (Milwaukee, WI)

The Mom Project

This job is no longer accepting applications

Milwaukee, WI, USA

Posted on May 21, 2026

Full-time

In-office

Direct hire

Benefits

Core Responsibilities

Fulfilling customer services (e.g., running errands, coordinating vehicle services, planning events, facilitating shipping needs, etc.)
Accurately capturing service activity within BEST's service management platform.
Marketing services and promotions to customers.
Living out BEST's core values at work: being trustworthy, compassionate, resourceful, focusing on results and creating value.

Qualifications/Skills

At least one year experience (with three to five years being preferred) in a fast-paced customer service environment.
Proficient in Microsoft Office, primarily Outlook, Word, and Excel.
Proficient with point-of-sale technology platforms with a strength in data entry accuracy.
Self-motivated to engage with customers proactively.
Passionate about supporting people.
Detail oriented and committed to accuracy.
Excellent verbal and written communication skills.
Creative, curious, and solutions-minded.
Transparent, authentic, positive, values-driven, and an excellent listener.
Must have high level of interpersonal skills to handle dynamic customer situations; demonstrated poise, tact, and professionalism.
Ability to manage multiple service requests, respond effectively and deliver on time.
Ability to pass a background check and drug screen.
Must have valid driver's license, reliable transportation, and maintain required vehicle insurance coverage.
Must be able to stand, sit, and walk for extended periods of time, and move, lift, carry, push, and pull objects weighing 25 pounds on a regular basis and up to 50 pounds on occasion.