Account Manager
IntelyCare
Sales & Business Development
Quincy, MA, USA
Posted on May 6, 2025
Account Manager (Revenue Team)
At IntelyCare, purpose matters! We are changing the future of healthcare by changing the future of work for nurses. We’ve built our mission-driven company on the idea that nursing professionals deserve better and when they are happy, patient care is elevated, and our healthcare systems thrive. Through our easy-to-use app and platform and new job board, nursing professionals get the pay, freedom, and flexibility they deserve while our partnered facilities get access to nursing resources when and where they need them.
As IntelyCare’s next Account Manager, you’ll be at the forefront of client engagement, focused on driving platform usage and strengthening long-term partnerships. Your primary objective will be to renew and grow existing accounts by uncovering client needs, clearly communicating our value, and rebuilding trust with organizations that have previously partnered with us.
In this role, you will play a critical part in driving revenue growth, expanding our client footprint, and reinforcing IntelyCare’s reputation as a trusted partner in healthcare staffing.
Essential Duties & Responsibilities
- Identify and engageprevious clients using CRM data, sales records, and referrals
- Conduct outbound prospecting via email, phone, LinkedIn, and other channels/sales enablement tools to generate qualified leads.
- Rebuild relationships with dormant accounts to understand current staffing needs
- Present tailored staffing solutions (total talent platform) based on each client’s needs, goals, and past engagement
- Collaborate with nurse recruiting, sales, and account management teams to ensure smooth onboarding of reactivated clients
- Maintain detailed records of outreach, communications, and results via Salesforce
- Achieve monthly and quarterly reengagements and revenue targets
- Gather feedback from former clients to identify service improvements or address concerns
- Participate in ongoing training to stay current with staffing trends and service updates
Qualifications
- Bachelor’s degree preferred or equivalent professional experience
- 3+ years in Sales Management, Account Management or Business Development
- Proven track record of client renewal, retention, or reactivation success
- Strong communication, negotiation, and interpersonal skills
- Results-driven with a proactive, solutions-oriented mindset
- Familiarity with CRM platforms (e.g., Salesforce)
- Excellent organizational and time management abilities
- Self-motivated with a positive attitude and desire to grow professionally
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please be aware, qualified candidates will be contacted directly via email by an IntelyCare Talent Acquisition Partner, from an IntelyCare email address.